MARCH 29th, Salon Management, Level 3 ! Log in to Learn

This unique training program has been 2 years in the making! Written by one of our managing directors & educators, Kyle Palmer, this training gives an experienced insight into running a salon and all the challenges that may bring! 
 
Tutor's Name: Glenn Miller. 
 
This 12-week program begins on Monday 29th of March  6pm-9pm using our log in to learn platform. 
The dates are as follow;
Monday 29th March 6-9pm
Monday 5th April 6-9pm 
Monday 12th April (NO CLASS THIS WEEK)
Monday 19th April 6-9pm
Monday 26th April 6-9pm
Monday 3rd May 6-9pm
Monday 10th May 6-9pm
Monday 17th May 6-9pm 
Monday 24th May 6-9pm
Monday 31st May 6-9pm 
Monday 7th June 6-9pm
Monday 14th June 6-9pm
Monday 21st June 6-9pm
That means you can learn from the comfort of your own home. This training has been designed from both the perspective of a salon owner or a hired manager, so this really is the perfect training for any salon business!
This unique training program has been 2 years in the making! Written by one of our managing directors & educators, Kyle Palmer, this training gives an experienced insight into running a salon and all the challenges that may bring!
This 12-week program begins on Monday 29th of March,  6pm-9pm using our log in to learn platform. 
That means you can learn from the comfort of your own home. This training has been designed from both the perspective of a salon owner or a hired manager, so this really is the perfect training for any salon business!
 
-Unit 1- Strong Management 
The Job Role
What if something bad happens?
Industry Reps & how not to get in debt
Organisation Skills
House Keeping
Where most salons go wrong
Hired Managers, why?
Unit 2- Policies and Procedures
-GDPR
-Health & Safety  
-Building & Creating a Policy 
-Disciplinary 
Unit 3- Building and Marketing a Brand
-Branding 
-Consistency 
-Business Planning
-Social Media
-Use of Point of Sale
-Websites & Online Booking
-Softwares
Unit 4- Sales & Targets 
-Targeting
-Commission
-Boosting a Sale
-Salon Journey & Consultation Culture
-Promotions
Unit 5- Staff
-Professional Conduct
-Appraisals
-SMART 
-Conducting Research
-Motivation
-Team Meetings 
-Hiring
-Apprenticeships
-Dealing with poor situations 
- Recognising Achievements & Poor Performance 
-Staff Leaving 
-Redundancy
-Building a positive working environment 
- Fair use of Incentives
- Employed VS Self Employed
- Employment Rights and Responsibilities 
- Staff/Friend Boundaries
- Keeping Staff Records
- Different kinds of leave
- Fair Pay (National Minimum Wage)
-Continuous Improvement 
-Pension Contributions 
-Transitioning from team member to a manager
Unit 6- Managing a day on the shop floor
-Stock Control
-Controlling the appointment book
-Patch Testing
-Making staff accountable 
-Holistic Management 
-Understanding Mental Health
-Complaints
-In Salon Disputes
-Getting Feedback
Unit 7- Finances
-Budgeting for a hired manager
-Financial Structure
-Understanding Overheads
-VAT 
-Cash Flow & Forecasting
Unit 8-Recessions and Hard Times
-Instilling Confidence in staff
-Financial Management
-Furlough Schemes 
-Promotions and Deals
-Getting your prices right!
 
This 12 week training program is jam packed full of relevant salon management information! Accredited by IPHM & ANHB
 
We can't wait to see you there